After you have submitted your UC claim, you will not be paid any personal or housing element for the first 7 days. It can take up to 6 weeks until you receive your first payment.
Timeline – making a new benefit claim (previously in work) |
| Week 1 – Assessment Period |
| Week 2 – Week in hand that you will get at end of claim |
| Weeks 3, 4, 5, 6 – The month that you will be paid at end of week 7 |
Timeline – an existing benefit |
| Week 1 – Week in hand that you will get at end of claim |
| Weeks 2, 3, 4, 5 – Month that you will be paid at end of week 6 |
If you need help during this time please contact us or use the Help Hub to find support in one of the following areas: