Get online

Universal credit claims can only be made online.

The claim takes about 45 minutes to make and you will need an uninterrupted connection.

It’s possible to make your claim on a mobile phone, if you don’t have access to a computer, use our search function to find free internet access near you here.

Get online near you

You will also need an email address to register your claim.

When you are ready to make a claim start here:

Start your claim

Free email accounts:

Google mail: support.google.com/mail/answer/56256?hl=en

Yahoo mail: uk.mail.yahoo.com/