The claim takes about 45 minutes to make and you will need an uninterrupted connection.
It’s possible to make your claim on a mobile phone, if you don’t have access to a computer, use our search function to find free internet access near you here.
You will also need an email address to register your claim.
When you are ready to make a claim start here:
Google mail: support.google.com/mail/answer/56256?hl=en
Yahoo mail: uk.mail.yahoo.com/