- Get prepared
- Health & wellbeing
- Help near you
|Step 1||Make a claim online for UC here:
|Step 2||Verify yourself in the job centre or online|
|Step 3||Apply for an advanced payment loan (half your first personal element)|
|Step 4||Get help from OVH
Call: 0300 356 1111
If you are unable to make a claim online due to illness, disability, or issues with reading and writing or using a computer, you may be eligible to claim by telephone or face to face. For more information contact the Universal Credit Helpline on:
Telephone: 0345 600 0723
Textphone: 0345 600 0743
Monday to Friday 8am – 6pm
These calls may cost up to 9p a minute from a landline, or between 8p and 40p a minute from a mobile, however you can request that they call you back. The calls usually takes around 40 minutes.
If you need further support or would like to talk to someone direct, please get in touch.
We can help you with: